Contact
Need help with a template, have a question before you buy, or want to suggest an improvement? We’re here for you. The best way to reach support is by emailing [email protected]. That’s our only official contact channel, so please use it for any inquiries.
When you write, include your order number (if you have one) and a brief description of the issue or question. Screenshots or screen recordings can help us diagnose problems faster, especially if something isn’t working as expected. For pre-sale questions, just tell us which template you’re considering and what you’re trying to accomplish.
We aim to respond within 1–2 business days, though it’s often sooner. Support can help with: locating your download, duplicating a template into Notion, understanding how a feature works, troubleshooting a broken link, or processing a refund request (see our refund policy). We can’t offer custom template design, but we’re happy to point you in the right direction.
Please check the documentation included with your template first—it answers many common questions. If you still need assistance, don’t hesitate to reach out. We’re real people reading every message, and we’ll do our best to help you get back to a clean, organized workflow.